Information for livestock orders
o Please order the animals in our online-shop.
If you have any wishes for example: (gender or special delivery date) please write this in the comment-field. We will try to realize this as best as possible.
o Animals whose item numbers end in AL must be ordered at least one day before the day of dispatch
o After receipt of the order, we check the availability of the animals and inform you about any waiting times. Please note that our online offer is NOT a current stock list and not all listed animals are automatically available.
o As soon as all animals can be sent, you will receive an e-mail with a dispatch date proposal. If we DO NOT receive a reply, the order will NOT be sent (you will receive a new shipping request)
o If an animal is at the shipping day in no good condition you well get an information from us and we will decide with you, how the order can be processed further on. Thus, it is important that you are available for us on the day of delivery and on the day of arrival.
o If you are not at home on the agreed day of arrival, and the consignment cannot be delivered, the parcel will be sent back to us at your cost, responsibility and risk. In that case we will have to charge you also return-shipping-costs and animals that will arrive dead.
o We are not giving any guarantee on live arrival at shipments to any foreign country.
If you have any further question, please do not hesitate to contact us.